News and press releases
Avaya Unveils Turnkey Solution for Managing Customer Experience
Avaya Outbound Contact Express provides a pre-integrated solution with all the critical components needed for proactive customer experience management Supports mid-size contact centers with 25-250 agents and up to 500 trunks Rapid, simplified deployment reduces time...
AVST Global Enterprise Voice and Unified Messaging Award
We are pleased to announce that Frost & Sullivan has recognized our long-time partner AVST for the best-of-breed voice and unified messaging solutions that allow customers to retain their existing communications infrastructure and meet multiple demands of...
Smart IP gets certified on Avaya Aura Workforce Optimization (AAWFO)
10-Apr-2013 Smart IP is now fully certified and trained on Avaya Aura Workforce Optimization (AAWFO) Smart IP is the only independent partner in Canada who is fully trained and Avaya certified to install and service AAWFO! You now have an alternative! Don’t get stuck...
GlobalMed Selected for Membership in Avaya DevConnect Program
28-Feb-2012 Network of companies creates innovative, IP-enabled unified communications applications that extend the value of multivendor networks Release:23 Feb 2012 SCOTTSDALE, Ariz. - GlobalMed, an industry-leading designer and manufacturer of telemedicine systems,...
MobileIron Selected for Membership in Avaya DevConnect Program
28-Feb-2012 Network of companies creates innovative, IP-enabled unified communications applications that extend the value of multivendor networks Release:23 Feb 2012 MOUNTAIN VIEW, Calif. – MobileIron, an innovator in enterprise management and security for mobile...
Lyrix, Inc. Selected for Membership in Avaya DevConnect Program
29-Dec-2011 Release:20 Dec 2011 NASHUA, NH – Lyrix, Inc., a leading provider of enterprise focused Software-as-a-Service (SaaS) communications solutions to small and medium businesses (SMB) and Fortune 1,000 companies worldwide, today announced it has been selected by...
NORAD Calls on Avaya to Help Track Santa’s Sleigh
29-Dec-2011 Release:15 Dec 2011 BASKING RIDGE, N.J. – This Christmas Eve, Avaya, a global provider of business collaboration and communications solutions and services, will help the North American Aerospace Defense Command (NORAD) and its volunteer Santa trackers...
Avaya Acquires Aurix
24-Nov-2011 Release:19 Oct 2011 Acquisition will enable Avaya to add speech analytics to Contact Center and Unified Communications Phonetic audio search engine built on scalable, open architecture enables real-time and historical analysis of one-to-one or group...
Avaya Introduces Collaboration
24-Nov-2011 Release:16 Nov 2011 Avaya Introduces Collaboration-Ready Ethernet Switches for the Campus Edge Avaya updates data networking portfolio with new additions to ERS 4000 series of stackable, collaboration-ready Ethernet switches New models bring additional...
Avaya Kicks Off New Fiscal Year
24-Nov-2011 Release:27 Oct 2011 Avaya Kicks Off New Fiscal Year With Americas International Sales & Partner Conference Avaya re-affirms commitment to a customer-centric, partner-enabled business model across the Americas International region Leverages 'The Power...