Smart IP Blogs
Pros and Cons of UCaaS
Pros and Cons of Hosted Unified Communications in clear business terms? Hosted Unified Communications as a Service (UCaaS) is a cloud-based communication system that integrates various communication tools, such as voice, video, messaging, and collaboration, into a...
Spyware and Ransomware
Businesses are becoming more aware of the impact of Spyware and Ransomware In today's digital age, spyware and ransomware are significant threats that businesses must be aware of. These malicious software programs can result in financial loss, stolen sensitive data,...
Planning for the Future of Post-POTS
Over the last year, traditional telephone companies have either started or planning the demise of the conventional analog and copper facilities in favour of fibre IP services. Several have raised their monthly rates. Why is all of this happening? It’s an excellent...
Telecom Upheaval – buyer beware
You may have become aware of what is going on in the telecom provider space, or you may not be, depending on how close you are to the industry or your provider. This is not a doom and gloom article, but it is a warning to choose your provider carefully. As Covid rolls...
50 years Mentoring
Given all the challenges our young people face today, we have celebrated over 50 years of success by mentoring young people, so let's try harder over the next 50.
Smart Talk Cloud Phone Systems
Check more about the Smart Talk Cloud Hosted PBX Is a Cloud Phone system right for you and your business? Do you even know what a Cloud Phone System is? If you are in Toronto or the GTA or across Canada, does it make a difference if you get a Cloud Phone System of...
Integrating Microsoft Products with Avaya
Avaya Contact Center Solutions are designed to work alongside several Microsoft products to provide a better, easier-to-manage point of contact solution for businesses.
Carehawk® Paging Systems for School Boards and Administration
Carehawk® Paging Systems offer a state-of-the-art solution to augment or replace communication systems in school environments
XIMA Call Recording
The XIMA Call Recording solution, Chronicall, provides an impressive collection of tools to help a business manage phone records.
Getting Customer Interactions Organized with Avaya Hosted Contact Center
Avaya Hosted Contact Center features a robust set of tools to help small-to-midsize businesses enhance customer interactions